IT Support Leeds

IT Support

IT Support

Expert IT Support in Leeds for Businesses

Looking for affordable, expert Leeds IT support? Get the managed it support services you deserve to solve your IT issues and keep your business on track.

Excellent with 100%

five green stars

TrustPilot reviews.

Excellent, 100%

five green stars

on TrustPilot.

Luke Jeffrey
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Call Our Team

Give our marketing experts a call today: +44 333 358 0039

Give our marketing experts a call: +44 333 358 0039

AD Hoc IT Support

As a small business in Leeds, you don’t want to pay a large monthly fee. Sometimes, IT support is only needed here and there. Our hourly fees mean you only spend money when necessary to fix your tech issues.

two iphones showing emails and a clock emoji over the top of them to demonstrate ad hoc IT support

Support For Home Devices

We even support residential customers who need assistance with computers, laptops, printers, and tablets at home! That’s right; you don’t need to leave your house to get your tech fixed.

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Unlimited Support

You get unlimited IT support services on a contract if you need help every month. This includes regular device health checks and routine maintenance. We handle your tech so that you can avoid poor performances or system failures and continue working smoothly towards your goals.

Our business IT support packages are personalised for businesses in Leeds to help you save money and remove all the hassle that comes with technology failures.

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Why Choose Us?

Affordable, five-star service.

Affordable, five-star service.

There are no hidden costs with our IT services. You’re informed of how and when you will be billed before we start. This way, you stay on top of your overheads.

Our proactive monitoring and problem-solving mindset at CreateTheWeb means we address the issues ASAP to help you sidestep any complicated tech hurdles.

Some Industries

Common industries we work with.

Here are just a few of the industries we regularly support, but we’re not limited to these. We work with businesses across all sectors, tailoring our services to suit their goals and requirements.

Security Solutions

Keeping you safe and secure.

Keeping you safe and secure.

We provide enhanced cyber security to businesses across Leeds through our trusted partnership with Bitdefender, a leading name in the industry. This gives your organisation powerful and reliable protection, using the same security measures trusted by top-performing companies.

Our system is built to safeguard your business through remote monitoring from online threats, keeping everything secure behind the scenes. With our support, you can be confident that your operations run smoothly without the stress of security issues slowing you down.

What We Can Do

Learn more about our services.

Poor security? Slow computer? Need a new cloud solution? Below is a list of support and installation services we provide at a competitive rate.

Windows & MacOS

If you have an issue with Windows or Mac computers, our remote support team will fix any problem within minutes.

NAS & Servers

Struggling to keep track of your server or network-attached storage? Don’t worry; we look after this and stay on top of its health.

Networking & Installation

Our tech geeks are on-hand to professionally install hard-wired networking around your workspace.

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Security & Backup

It’s important to back up all your data. We can sort your NAS and computers remotely and keep you safe online.

VoIP Telephones

Fed up with your telephone bill? Save money with a VoIP telephone system and make calls without an expensive landline.

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Software Licensing

Licensing for software such as Microsoft 365, Business mailboxes, Adobe, and more. We then provide ongoing support.

On-site & Remote

We'll come to you in Bristol.

We'll come to you in Bristol.

We try to resolve your tech issue over the phone first. This way, we can solve your issue without a call-out fee, and you can save money.

However, tech issues can be intimidating. If you need us on-site, our Leeds IT support covers the entire city and surrounding areas, and we will fix your problems ASAP.

Fast Response Times

We aim to respond to support tickets in under 5 minutes.

Get a response in under 5 minutes.

Our expert team is ready to support you, even outside of opening hours. We aim to reply to all support requests in under five minutes, so you have access to help day and night.

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Why Leeds?

Yorkshire is special to our team. Here's why.

Yorkshire is special to our team.

We love supporting local businesses in Leeds with tailored IT packages.

Leeds and the surrounding areas are where we sharpened our craft. Our director (Luke Jeffrey) cut his teeth with local businesses in and around Leeds, so we owe it to Leeds companies to deliver results-driven marketing for the local community.

We love the personalised touch of local projects. We work best when connecting in person with the businesses we support.

Our Reviews

Excellent with 100%

five green stars

TrustPilot reviews.

Check out our latest client reviews shared on Trustpilot. Our consistent five-star feedback reflects our high standards and the outstanding results our customers receive. Here is an idea of what it’s like to partner with CreateTheWeb.

Facts About Us

More information about us.

Here is why businesses repeatedly choose CreateTheWeb to solve their digital marketing problems. As a results-focused agency, we deliver on our promises. Read our core values below.

We're Always Flexible

Our flexibility means we always complete your project without compromising on quality or results. This means you always receive the quality you deserve, regardless of what you need.

Change Direction at Anytime

Within your contract, we include a clause that allows you to switch to another service if you wish to explore a different marketing channel for growth and the potential results it may bring.

Competitive Rates

We’re known for our competitive quotes. We never overcharge. In fact, we’re confident we’re more affordable than your current provider, delivering results-driven marketing at competitive rates.

The Best Customer Service

If our results and reviews don’t speak for themselves, our exceptional customer service will. We take our customer service seriously, so you receive attentive support to give you peace of mind.

Common Questions

Find answers to common questions.

Here are some common questions we receive when clients first reach out to us, covering everything you might want to know before getting started. If you can’t find the answer you’re looking for, give our team a call at any time.

The cost of your IT support in and around Leeds depends on what you need, whether you have a contract with us or how many hours of work you need. Reach out to us for a free quote.

Absolutely! We can visit you so that you don’t have to travel. The cost will depend on your contract with us and the distance from our main office in Leeds.

Email our tech team at support@createtheweb.co.uk, send us a WhatsApp message at +44 333 358 0039, or if you’re feeling chatty, give us a call on the same number.

Yes, we provide you with residential IT support to ensure your systems run smoothly at home. Anybody can reach out and ask for help once we have a few details.

You have access to whatever IT supplies you need at competitive rates. Want to save even more money? Our refurbished device services are far more affordable than new tech items.

We respond to every ticket in under five minutes. However, the service delivery time depends on the nature and scale of the issue.

We cover all areas of Leeds and Yorkshire. For example, we have clients in Skipton, Bradford, Headingley, Holbeck, Ilkley and more. We also cover other areas around the UK, like Bristol and Bath.

Yes, we are proud suppliers of industry-leading cloud hosting, SEO services, PPC campaigns, web design and much more.