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Please note that if you have recently activated a CreateTheWeb SSL certifcate for your domain, it can take up to 30 minutes to be installed across our load balancers.
If your name servers arn't pointing towards our server, your SSLĀ will not activate. Please ensure that you route your domain through our DNSĀ server (via the name servers below) and then manage all your DNSĀ records on our server.
ns1.stackdns.com
ns2.stackdns.com
ns3.stackdns.com
ns4.stackdns.com
Again, we are unable to provide you with an SSL certificate if your name servers are not pointed to our server. The only other option is to purchase a premium SSLĀ (contact us for more information).
If the website is now showing your certificate but still has an insecure warning, this is often caused by 'mixed content' on the website. This means there is content on the page that is being loaded through a 'http://' URL. For a webpage to be classed as secure, all content must be loaded over HTTPS. This includes external images, JavaScript and CSS. You should search the source code of your website to locate the 'http://' references and update or remove them.