Read this support article about...

What are CreateTheWeb's email servers?

We make use of 'autodiscover' technology, so that in the majority of cases, you won't need to enter any server details into popular email applications.

If automatic setup failed, you can choose Manual setup or additional server types to enter your settings manually. Use these settings:

Incoming mail server:

imap.stackmail.com

Outgoing mail server:

smtp.stackmail.com

Account type: IMAP

Incoming server port (IMAP): 993

Outgoing server port (SMTP): 465

Use the following type of encrypted connection: SSL/TLS

If you experience any problems with the connection or receive a certificate warning, please disable SSL/TLS encryption and change the incoming server port to 143.

Need more support?

Contact our support team via email and we will be happy to help with any issues you are experincing.
Contact our support team