We recommend that you read some more information about our support and what we can do remotely. Also, if you haven't contacted us regarding a remote session we recommend reading the information on our support page.
Read more information here.
Click the download link below to download AnyDesk. This is our trusted remote support app of choice. This will allow us to quickly and securely connect to your machine.
Open the downloaded app on your machine. The AnyDesk app should then open as displayed below: